Our Process: What to Expect When You Work With Alscan
Gain insight into the Alscan processes for custom-tailored physical security solutions.
The Alscan Process: Exceeding Expectations, Delivering Peace of Mind
Which firm you choose to design and install your physical security system will have a direct impact on worker and site safety, as well as business continuity. With that in mind, it’s vital to choose a firm with a proven track record of success and an established process that’s built on the latest security best practices.
Enter Alscan, a leader in physical security solutions with more than 40 years in the business. Our technicians have the latest certifications to ensure proper equipment installation, and we promptly deliver service to keep your system working as designed.
Most importantly, everything we do is tailored to your business and its needs. Here’s a glimpse into our process for delivering customized security solutions:
Meet On-Site
Alscan begins any new client relationship by conducting an on-site security assessment. During this meeting, we’ll walk your facility and evaluate any existing equipment. This walkthrough gives us a chance to get to know you and your most pressing security needs.
Learn More About Your Security Needs
During our on-site visit, your assigned Alscan representative will explore your security needs and priorities. We’ll discuss everything from the biggest threats that face your business to your budgetary constraints for the system design. By familiarizing ourselves with what’s most important to you, we can build a better and more impactful system.
Design Your Custom Solution
Next, we’ll design a custom system to tackle your biggest security challenges and vulnerabilities. We can scale up or down the solution based on the size of your facility and the specific challenges you are facing.
Choose the Best Equipment for the Job
At Alscan, we are equipment agnostic. While we have an extensive network of preferred manufacturers, we aren’t locked into any one provider or equipment brand. Instead, we evaluate your needs and select the best manufacturer to fit your situation and budget.
Prepare a Proposal and Review Your Options
After we’ve completed our system layout, we will prepare a proposal complete with data sheets. Alscan will meet with your leadership team and run through the key features of your new system. We will also discuss costs, installation timetables and other details to ensure you are satisfied with the design and equipment selection.
Begin the Installation
Once we schedule the installation, we’ll turn things over to our project management team. If we’ve planned for a longer, more complex install, we will schedule daily or weekly meetings with your leadership staff. These meetings allow us to keep you apprised of our progress and maintain transparency from start to finish.
Provide Training for Your Team
During the post-installation phase, Alscan will provide training for you and your team. After your staff feels confident using the new solution, we will turn the system over to you.
Third-Party Monitoring
If you are interested in third-party monitoring, we can connect you with one of our reputable monitoring service providers. These carefully vetted entities are among our most trusted business partners and will keep a close eye on your facility 24/7.
Offer 24/7 Maintenance
At Alscan, we understand that a security solution is all but useless if it’s not operating properly. With that in mind, we are available 24/7 for system maintenance. If you encounter a problem or concern, connect with our team and we’ll get someone out as soon as possible to remedy the issue.